Defective, Damaged, or Incorrect Items

We take pride in the quality of our completely handmade gear. Returns are exclusively accepted in the event of a manufacturing defect, damage during transit, or if you received an incorrect item.

• If your order arrives damaged, contains a defect, or is incorrect, you have 30 days from the date of delivery to notify us.

• In these instances, we will cover all return shipping costs. Once approved, we will provide you with a prepaid return label and instructions for sending the item back so we can make it right.

 

All Other Inquiries

Because our soft plastics and jigs are carefully handmade rather than mass-produced, we do not offer standard returns for reasons such as ordering the wrong size, changing your mind, or ordering the wrong color.

However, we know mistakes happen! If you ordered the wrong item or have an issue that falls outside of a defect, please reach out to us directly. We handle these situations on a case-by-case basis and will do our best to work with you.

How to Initiate a Return or Inquiry

To report a defective or damaged item, or to submit a case-by-case inquiry, please visit our Contact Us page.

• Select “Baits” from the dropdown menu.

• Leave us a detailed message regarding your order, including your order number and the specific issue. We will get back to you with the next steps.

Final Sale & Exceptions

Please note that all custom-made orders (including custom color runs or tailored requests produced outside of our standard catalog) are strictly Final Sale and cannot be returned.