Fishing Tackle questions

Get answers to the most common questions about our fishing lures and tackle for saltwater and freshwater anglers.

Bait Types, Use, Custom

General Questions

What payment methods do you accept?

We aim to make checkout as seamless as possible by accepting a wide variety of secure payment options through Stripe.

Credit & Debit Cards: We accept all major cards, including Visa, Mastercard, American Express, and Discover. * Digital Wallets: For a faster checkout, you can use Apple Pay, Google Pay, Amazon Pay, and Cash App Pay. * Express Checkout: We support Link, which allows for secure, one-click payments if you’ve saved your info with Stripe.
International & Local Payments: To better serve our international clients, we also accept:
- Cartes Bancaires (France)
- Bancontact (Belgium)
- BLIK (Poland)
- EPS (Austria)
- MB WAY (Portugal)
- Samsung Pay

Is my payment secure? Absolutely. All transactions are encrypted and processed by Stripe. We never see or store your full credit card information on our servers.

Are your baits suitable for saltwater or freshwater fishing?

Our baits are primarily designed for saltwater fishing, but many customers successfully use them in freshwater as well.

Do you offer custom bait options?

Yes, we do! We gladly offer custom designs, but we’re always adding new colors and styles based on customer feedback.

Getting Your Order Fast

Shipping & Delivery

How long does shipping take?

Shipping time usually runs 3-7 business days. Delivery usually takes 3-7 business days depending on your location.

Do you ship internationally?

Currently, we only ship within the United States. We’re working on expanding to international customers soon.

What are the shipping costs?

Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over $50.

Placing Your Secure Order

Orders & Payments

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options.

Can I track my order?

Yes, once your order ships, you’ll receive a tracking number via email.

How do I cancel or change my order?

Contact us within 12 hours of placing your order at [email protected]. After that, we may be unable to cancel or change your order if it’s already being fulfilled.

Easy and Fair Returns

Returns & Refunds

Do you accept returns?

Yes, but it depends on the product and the reason for the return.

What items can I return for free?

We offer free returns only if the color or style isn’t right or fitting right. You can return it for free within 14 days of receiving it.

Can I return baits, tackle, or accessories?

You can return them if the mistake was ours. For example, if we sent the wrong item or a defective one. If that happens, we’ll make it right.

Who pays for return shipping?

We pay if there was a mistake in shipping.
For all other return reasons, we can offer discounted return shipping rates through our carriers.

How long do I have to request a return?

14 days from the date you receive your order. Just send us:

Your order number
Reason for the return
Product info for the returned item

Keep Bait Fresh Longer

Product Care & Storage

How should I store my bait?

Store your baits in a cool, dry place away from direct sunlight to maintain their quality.

What is the shelf life of your bait?

Our baits are best for 2 years if stored properly.

Are your baits reusable?

Yes! Our baits are designed for multiple uses, depending on how they’re handled and the species you’re targeting.

Maximize Your Catch

Fishing Tips

What bait works best for Snook?

Check out our blog for species-specific recommendations. Generally, our paddle tails and jerk baits are great for snook and redfish.

Do you have tips for beginners?

Start by using lighter colored soft plastics and fish during early morning or late evening for the best results.

What's the best time to fish with your bait?

Success in the salt starts with the environment. Tides and moon phases play a massive role in how fish behave, so keep a local tide chart handy to make sure you’re hitting the water at the right time. Check one of our blogs for your target species to learn more!